FAQ

Update/Download Sticking
There has been a number of times that users have experienced this issue where the download or update either sticks or stops all together. Whilst during ...
Wed, 24 Feb, 2021 at 9:33 AM
STRAVA
The long awaited addition to VirtuPro, STRAVA integration. We have now added the link to STRAVA for all users to check out their rides and races. A point to...
Thu, 16 Sep, 2021 at 5:44 PM
When will subscriptions start for VirtuPro?
Subscriptions will eventually come to virtupro but for now we intend to keep it free in BETA and in Open BETA. During the open beta stage we will confirm an...
Thu, 16 Sep, 2021 at 8:24 PM
Pairing Screen: Will this be the final version?
Currently the pairing screen design is being re-modelled. At the moment user equipment such as Smart trainer or Smart Bike is being identified as FITNESS EQ...
Fri, 24 Sep, 2021 at 4:00 PM
Power Meter Independent Recording
Many user have asked the question about DUAL RECORDING or the use of 3rd party recording equipment. Firstly we have to explain the differences in these setu...
Tue, 2 Aug, 2022 at 11:35 AM
How can I get a good recording of my screen
Depending on your set up and quality of specs of your PC it would be hard to recommend any one particular type of software. Many PC's have the ability t...
Fri, 8 Oct, 2021 at 9:39 AM
What are the keyboard functions in VirtuPro?
There are a number of keyboard functions in VirtuPro where the user can view their race/ride from different perspectives. (if any of the keys do not work pl...
Thu, 14 Oct, 2021 at 10:03 AM
Trainer or Devices not seen in pairing screen
There are a number of reasons why your trainer or devices may not be seen in the VirtuPro Pairing screen. Here are a few suggestions or reasons why. 1.A...
Thu, 14 Oct, 2021 at 4:14 PM
Ant+ connections 32bit and 64bit
Over a period of time we have discovered many different Ant+ connectors and dongles that work with VirtuPro and if you wish to know more about those brands ...
Mon, 10 Jan, 2022 at 5:43 PM
VirtuPro App on STRAVA
As many users will be aware of some of the problems we are experiencing with STRAVA in the fact that some users rides/races are not being saved to STRAVA.Th...
Sat, 11 Dec, 2021 at 6:04 PM